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🍪 Cookie Information

Cookie Policy

Learn how VetCare uses cookies and similar technologies to enhance your browsing experience and improve our services.

Last Updated: February 11, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

Cookies contain information that is transferred to your device's hard drive. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

Essential Website Functionality

Enable core features like secure login, appointment booking, and form submissions. These cookies are necessary for the website to function properly.

Personalization

Remember your preferences such as language, theme (dark/light mode), and display settings to provide a customized experience.

Analytics and Performance

Understand how visitors use our website, which pages are most popular, and identify areas for improvement to enhance user experience.

Marketing and Advertising

Deliver relevant advertisements and measure the effectiveness of our marketing campaigns. These cookies may track your browsing across different websites.

Security

Protect your account and detect fraudulent activity. Security cookies help us identify and prevent security risks.

3. Types of Cookies We Use

Session Cookies

Temporary cookies that expire when you close your browser. They help maintain your session as you navigate through our website.

Temporary

Persistent Cookies

Remain on your device for a set period or until you delete them. They remember your preferences across multiple visits.

Long-term

First-Party Cookies

Set directly by VetCare. These cookies are used to provide core functionality and improve your experience on our site.

Our Cookies

Third-Party Cookies

Set by external services we use, such as analytics providers, advertising networks, and social media platforms.

External

4. Specific Cookies We Use

Cookie Name Purpose Duration Type
session_id Maintains your login session Session Essential
theme_preference Remembers dark/light mode choice 1 year Functional
_ga Google Analytics - tracks visitors 2 years Analytics
_gid Google Analytics - distinguishes users 24 hours Analytics
cookie_consent Stores your cookie preferences 1 year Essential
_fbp Facebook Pixel - ad targeting 3 months Marketing

5. Third-Party Services

We use the following third-party services that may set cookies on your device:

Google Analytics

Helps us understand how visitors interact with our website.

Privacy Policy →

Facebook Pixel

Enables targeted advertising and measures ad effectiveness.

Privacy Policy →

Google Maps

Displays our clinic location and provides directions.

Privacy Policy →

Payment Processors

Secure payment processing for online bookings and services.

Various providers

6. How to Manage Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in several ways:

Website Cookie Settings

Use our cookie consent banner to customize your preferences. You can accept all cookies, reject non-essential cookies, or customize your settings.

Browser Settings

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

Advertising Opt-Out

You can opt out of targeted advertising through these industry tools:

Important: Blocking or deleting cookies may impact your experience on our website. Some features may not function properly without cookies enabled.

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. Currently, there is no uniform standard for how DNT signals should be interpreted.

VetCare respects your privacy choices. While we don't currently respond to DNT signals automatically, you can manage your cookie preferences through our cookie consent tool and browser settings.

8. Cookies on Mobile Devices

Mobile devices also use cookies and similar technologies. You can manage these through your device settings:

iOS Devices

Go to Settings → Safari → Privacy & Security to manage cookies and tracking preferences.

Learn more →

Android Devices

Go to Settings → Google → Ads to manage ad personalization and reset your advertising ID.

Learn more →

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.

We'll Notify You

Via email or website banner

Review Changes

Check this page regularly

Continued Use

Means you accept changes

10. Contact Us About Cookies

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Mailing Address

VetCare Privacy Team
123 Pet Care Street
New York, NY 10001

Online Support

Contact Form

Related Policies

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