Cookie Policy
Learn how VetCare uses cookies and similar technologies to enhance your browsing experience and improve our services.
Last Updated: February 11, 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
Cookies contain information that is transferred to your device's hard drive. They are widely used to make websites work more efficiently and provide information to website owners.
2. How We Use Cookies
Essential Website Functionality
Enable core features like secure login, appointment booking, and form submissions. These cookies are necessary for the website to function properly.
Personalization
Remember your preferences such as language, theme (dark/light mode), and display settings to provide a customized experience.
Analytics and Performance
Understand how visitors use our website, which pages are most popular, and identify areas for improvement to enhance user experience.
Marketing and Advertising
Deliver relevant advertisements and measure the effectiveness of our marketing campaigns. These cookies may track your browsing across different websites.
Security
Protect your account and detect fraudulent activity. Security cookies help us identify and prevent security risks.
3. Types of Cookies We Use
Session Cookies
Temporary cookies that expire when you close your browser. They help maintain your session as you navigate through our website.
Persistent Cookies
Remain on your device for a set period or until you delete them. They remember your preferences across multiple visits.
First-Party Cookies
Set directly by VetCare. These cookies are used to provide core functionality and improve your experience on our site.
Third-Party Cookies
Set by external services we use, such as analytics providers, advertising networks, and social media platforms.
4. Specific Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_id | Maintains your login session | Session | Essential |
| theme_preference | Remembers dark/light mode choice | 1 year | Functional |
| _ga | Google Analytics - tracks visitors | 2 years | Analytics |
| _gid | Google Analytics - distinguishes users | 24 hours | Analytics |
| cookie_consent | Stores your cookie preferences | 1 year | Essential |
| _fbp | Facebook Pixel - ad targeting | 3 months | Marketing |
5. Third-Party Services
We use the following third-party services that may set cookies on your device:
Payment Processors
Secure payment processing for online bookings and services.
Various providers6. How to Manage Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in several ways:
Website Cookie Settings
Use our cookie consent banner to customize your preferences. You can accept all cookies, reject non-essential cookies, or customize your settings.
Browser Settings
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
Advertising Opt-Out
You can opt out of targeted advertising through these industry tools:
Important: Blocking or deleting cookies may impact your experience on our website. Some features may not function properly without cookies enabled.
7. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. Currently, there is no uniform standard for how DNT signals should be interpreted.
VetCare respects your privacy choices. While we don't currently respond to DNT signals automatically, you can manage your cookie preferences through our cookie consent tool and browser settings.
8. Cookies on Mobile Devices
Mobile devices also use cookies and similar technologies. You can manage these through your device settings:
iOS Devices
Go to Settings → Safari → Privacy & Security to manage cookies and tracking preferences.
Learn more →Android Devices
Go to Settings → Google → Ads to manage ad personalization and reset your advertising ID.
Learn more →9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.
We'll Notify You
Via email or website banner
Review Changes
Check this page regularly
Continued Use
Means you accept changes
10. Contact Us About Cookies
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Phone
+62 813-9244-2358Mailing Address
VetCare Privacy Team
123 Pet Care Street
New York, NY 10001
Online Support
Contact FormRelated Policies
Learn more about how we protect your privacy and handle your data