Skip to main content
Legal Information

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: February 11, 2026

Introduction

VetCare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Book an appointment
  • Contact us via email or phone
  • Subscribe to our newsletter
  • Fill out forms on our website

This information may include: name, email address, phone number, address, pet information, and payment details.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

Provide and maintain our services
Process appointments and payments
Send appointment reminders
Respond to inquiries and support requests
Improve our website and services
Send newsletters and updates
Prevent fraud and ensure security
Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, email delivery, hosting services).

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent

We may share your information for any other purpose with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL Encryption

All data transmitted is encrypted using SSL/TLS protocols

Secure Servers

Data stored on secure, monitored servers with restricted access

Access Control

Strict access controls and authentication requirements

Regular Backups

Automated backups to prevent data loss

Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

1

Right to Access

Request a copy of the personal information we hold about you

2

Right to Rectification

Request correction of inaccurate or incomplete information

3

Right to Erasure

Request deletion of your personal information (subject to legal obligations)

4

Right to Restrict Processing

Request limitation on how we use your information

5

Right to Data Portability

Request transfer of your data to another service provider

6

Right to Object

Object to processing of your personal information for certain purposes

7

Right to Withdraw Consent

Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at:

+1 (555) 123-4567

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device.

Essential Cookies

Required for the website to function properly. These cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website by collecting anonymous information.

Functional Cookies

Enable enhanced functionality and personalization, such as remembering your preferences.

Marketing Cookies

Used to track visitors across websites to display relevant advertisements.

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information from our servers.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Note: This privacy policy applies only to information collected by VetCare and does not apply to third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last Updated" date at the top of this policy
  • Sending you an email notification (for significant changes)
  • Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Address

123 Pet Care Street
New York, NY 10001

Business Hours

Mon-Fri: 8AM - 8PM
Sat-Sun: 9AM - 6PM

Book Appointment